Manufacturing
95% Reduction in Production Downtime
A precision engineering firm in Chesterfield was losing 15–20 hours of production time every month due to unreliable IT infrastructure. Legacy servers, outdated backup processes, and slow network performance were costing them an estimated £4,000 per month in lost output.
We conducted a full infrastructure audit, replaced their ageing server with a modern virtualised environment, implemented automated daily backups with offsite replication, and upgraded their shop-floor Wi-Fi to industrial-grade access points. We also deployed proactive server monitoring that alerts us to issues before they cause downtime.
The Results
Production downtime reduced from 18 hours/month to under 1 hour/month. Backup recovery time shortened from 6 hours to 15 minutes. The client has been on our managed support plan for 4 years with zero unplanned outages.
Professional Services
Ransomware Attack Prevented in Real Time
A Chesterfield-based accountancy practice with 25 staff and sensitive client data was running basic antivirus and had no formal email security. They were concerned about the rising number of phishing attacks targeting finance firms but didn't know where to start.
We deployed a multi-layered security stack: advanced email filtering with DMARC enforcement, endpoint detection and response (EDR) on every device, multi-factor authentication across all cloud services, and a 3-2-1 backup strategy with immutable backups. We also ran phishing simulation training for all staff.
The Results>
Six months after implementation, a sophisticated phishing attack reached three inboxes. The email filter blocked two, and the third was flagged by the user — who had recognised the signs from training. EDR detected and isolated a zero-day payload on one laptop within 90 seconds. No data was lost, no ransom paid, no regulatory breach notification required.
Healthcare
Complete Cloud Migration in One Weekend
A dental practice group with three locations across Worksop and Mansfield was running separate servers at each site. Staff couldn't share patient records easily, remote working was impossible, and the hardware was approaching end-of-life with quotes of £18,000 for replacement.
We designed a Microsoft 365-based solution: migrated all email and files to SharePoint and OneDrive with encryption at rest, implemented Teams for inter-site communication and virtual meetings, set up conditional access policies for compliance, and decommissioned all three on-premise servers.
The Results
Migration completed over a single weekend with zero disruption to patient appointments. Staff can now access records securely from any location. The practice saved £18,000 in hardware costs and reduced their ongoing IT support costs by 35%. GDPR compliance improved significantly with automatic audit trails and retention policies.