What to Expect from a Free IT Health Check

Most business owners know their IT systems aren't perfect — but they don't know exactly what's wrong, how serious it is, or what it would cost to fix. That's exactly why we offer free IT health checks to businesses across Derbyshire. No obligation, no hard sell. Just a clear picture of where you stand.

Here's exactly what happens when Liberty ICT conducts an IT health check at your premises.

Phase 1: The Infrastructure Walkthrough

We start with a physical and logical tour of your IT environment. This isn't about finding fault — it's about understanding what you have, how it's configured, and whether it meets your business needs. We examine:

• Servers, workstations, and network hardware (age, condition, capacity)
• Network topology and cabling infrastructure
• Internet connectivity and backup lines
• Wireless coverage and performance across your premises
• Power protection and environmental conditions

Phase 2: Security Assessment

Cybersecurity isn't just about antivirus anymore. We evaluate your defences against modern threats:

• Firewall configuration and rule review
• Endpoint protection status across all devices
• Patch management — how current are your systems?
• Email security and spam filtering effectiveness
• Multi-factor authentication coverage
• Data backup status and recovery testing history

Phase 3: Performance Analysis

Slow computers and network bottlenecks drain productivity. We use professional diagnostic tools to measure:

• Disk health and remaining lifespan of storage devices
• Memory utilisation and upgrade requirements
• Network throughput and latency issues
• Server load and capacity planning
• Cloud service performance and sync status

"The health check revealed our server drives were at 85% capacity and failing SMART tests. We had no idea. Replacing them before they failed saved us from what would have been a catastrophic data loss event." — Manufacturing Client, Worksop

Phase 4: Compliance and Best Practice Review

Depending on your industry, you may have specific compliance obligations. We check:

• GDPR data handling and retention policies
• Cyber Essentials readiness (if applicable)
• Industry-specific requirements (healthcare, finance, etc.)
• Documentation completeness (asset registers, network diagrams, recovery procedures)

What You Receive

Within 48 hours of our visit, you'll receive a comprehensive report covering:

• Executive Summary: Key findings in plain English with risk ratings (Critical / High / Medium / Low)
• Detailed Findings: Technical specifics for each area assessed
• Prioritised Recommendations: What to tackle first, with cost estimates where possible
• Roadmap: A suggested 12-month plan for incremental improvements

Who Should Get a Health Check?

Every business benefits, but it's especially valuable if:

• You haven't had an independent IT review in over two years
• You're experiencing recurring performance or reliability issues
• You're planning expansion, relocation, or a technology refresh
• You've recently experienced a security incident or near-miss
• Your current IT provider isn't proactive about maintenance